Legal
How Bitsapiens collects, uses, protects and retains personal data across the website, services, forms and commercial communications.
Last updated · 2026-06-09
Bitsapiens - Digital Business & Strategies Unipessoal, Lda is the data controller for personal data collected through the website, forms, communications and Bitsapiens services.
Address: Rua Sra. Abadia n.º 325, 4750-063 Barcelos, Portugal. Tax ID: PT516424041. For privacy matters contact [email protected].
We may collect name, email, company, role, phone, message, qualifying answers, source page, service of interest, language, referrer, UTM parameters and consent records.
We may also collect limited technical data such as user agent and aggregated analytics identifiers when the user consents to analytics cookies.
We use data to respond to requests, qualify B2B leads, prepare proposals, deliver services, comply with legal obligations, protect systems and improve the website.
Legal bases include pre-contractual steps, contract performance, consent, legal obligation and legitimate interest in operating and improving B2B services.
We may use providers for hosting, transactional email, spreadsheets, consented analytics, security and operational tools.
We do not sell personal data. Where applicable, processors are subject to confidentiality, security and appropriate processing obligations.
We retain leads and communications for as long as needed to manage the commercial relationship, answer the request and comply with legal obligations.
Consent records and operational data may be retained as needed to demonstrate compliance and protect the service.
Under GDPR you may request access, rectification, erasure, restriction, portability, objection and withdrawal of consent.
To exercise rights contact [email protected]. You may also lodge a complaint with the Portuguese Data Protection Authority.